Privacy Policy
Your privacy is important to us. Learn how we protect and handle your information.
Last updated: January 15, 2025
Overview
At AmsterWine.com, we respect and protect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Our Commitment to You
- We never sell your personal information to third parties
- We use industry-standard security measures to protect your data
- You have control over your personal information and communication preferences
- We comply with all applicable privacy laws and regulations
Information We Collect
1. Information You Provide
Account Information
- • Name and contact details
- • Email address
- • Date of birth (for age verification)
- • Account credentials
Transaction Information
- • Billing and shipping address
- • Payment information
- • Order history
- • Delivery preferences
2. Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, search queries
- Cookies & Tracking: Session cookies, preference cookies, analytics cookies
How We Use Your Information
Order Processing
- Process and fulfill orders
- Send order confirmations
- Arrange deliveries
- Process payments
Customer Service
- Respond to inquiries
- Provide support
- Handle complaints
- Send service updates
Marketing & Communication
- Send promotional emails (with consent)
- Personalize your experience
- Inform about new products
- Share special offers
Legal & Security
- Comply with legal requirements
- Prevent fraud
- Enforce terms of service
- Protect our rights
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits
- Access controls and authentication
- Data encryption at rest
- Employee training on data protection
Important: While we use reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Your Rights & Choices
You have certain rights regarding your personal information. We respect these rights and provide ways for you to exercise them.
Access Your Information
Request a copy of the personal information we hold about you
Update Your Information
Correct or update any inaccurate personal information
Delete Your Information
Request deletion of your personal information (subject to legal requirements)
Opt-Out of Marketing
Unsubscribe from marketing communications at any time
Data Portability
Receive your data in a structured, commonly used format
How to Exercise Your Rights:
Email us at support@amsterwine.com
Call us at (646) 838-5011
Manage preferences in your account settings
Children's Privacy
Age Restriction
AmsterWine.com is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21.
For Parents/Guardians: If you believe your child under 21 has provided us with personal information, please contact us immediately at support@amsterwine.com and we will delete such information from our records.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will notify you by:
- Posting the updated policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you an email notification (for significant changes)
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:
Privacy Team
Mailing Address
Amster Wine475 9th Avenue
New York, NY 10018
United States
Additional Legal Information
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about our data collection practices and exercise your rights by contacting us.
EU/UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.
Do Not Track
Our website does not currently respond to "Do Not Track" browser signals. However, you can manage your cookie preferences through your browser settings.